Privacy Policy

1. Introduction

MAXXWEBSTUDIO PTY LTD (“MAXXWEBSTUDIO”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store personal information when you interact with us, including through our website and booking form.

We aim to handle personal information in a manner consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), whether or not those laws currently apply directly to a business of our size.

By providing personal information to us, you consent to the collection, use and disclosure of that information as described in this Privacy Policy.

2. What personal information we collect

We keep the personal information we collect to a minimum. Through our website's online booking/scheduling tool, we collect:

• First name
• Last name
• Email address
• Company name

We do not run website analytics, tracking pixels, advertising cookies, or any similar tracking technology on our site. We do not collect any other personal information about visitors browsing our website.

3. How we collect personal information

We collect personal information directly from you when you voluntarily submit it through the appointment booking tool on our website. This booking tool is provided by Google as part of its scheduling services (such as Google Calendar's appointment booking feature) and is securely hosted on Google's infrastructure. When you make a booking, your information is transmitted to and stored on Google's servers, and made available to us to manage your appointment.

4. Why we collect, hold and use your personal information

We collect and use your personal information only for the purpose of:

• Responding to your booking or enquiry;
• Communicating with you about our services;
• Scheduling and managing appointments or consultations; and
• Maintaining records of our business dealings with you.

We do not use your personal information for direct marketing unless you have separately opted in, and we do not sell or rent your personal information to third parties.

5. Disclosure of personal information

We do not disclose your personal information to third parties for their own marketing purposes.

Because our appointment booking tool is provided by Google, the information you submit is handled and stored using Google's infrastructure, which may involve storage on servers located outside Australia. Google's own privacy practices apply to its handling of that data, and we encourage you to review Google's Privacy Policy for further information.

We otherwise disclose personal information only:

• Where required or authorised by law (for example, to a regulator or court); or
• Where necessary to protect our rights, property or safety, or that of others.

6. Overseas disclosure

As noted above, personal information submitted through our appointment booking tool may be stored on Google's servers, which may be located outside Australia. Where personal information is disclosed overseas in this way, we take reasonable steps to ensure the overseas recipient handles that information in a manner consistent with the Australian Privacy Principles, to the extent required by law.

7. Data security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. Our appointment booking tool runs on Google's secure infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and tracking

We do not use analytics tools, tracking pixels, advertising cookies, or similar technologies on our website. Our website may use only the minimal, strictly necessary technical functionality required for it to operate correctly.

9. Access to and correction of your personal information

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to your request within a reasonable period and, where we are unable to provide access or make a correction, we will explain why.

10. How to make a complaint

If you have a concern about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with a revised “last updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

MAXXWEBSTUDIO PTY LTD
Level 2/338 George Street, Sydney NSW 2000
Email: hello@maxxweb.studio